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Post by account_disabled on Dec 21, 2023 3:55:51 GMT
Encounters an unoptimized website or errors in the mobile version. Don't let this happen The mobile website should be easy to navigate and transparent. This is especially important because today mobile devices account for of internet traffic worldwide. Respond in time on social media Users who regularly communicate via social media today are accustomed to immediate reactions to messages. You will gain their favor if you respond to requests quickly. of Email Marketing List social listening i.e. keeping up to date with what is being written about your brand online. Help customers solve problems themselves Some of your clients are struggling with challenges that they could easily handle on their own. It's worth making it possible for them Make sure the FAQ section is easy to find on your company website. You will save your consultants' time and you will also make problem solving easier for customers who simply prefer to do it themselves. SMS – because conversation is not always possible SMS has several advantages: the message reaches the recipient immediately and messages can also be sent whenever conversation is impossible which as everyday business practice shows happens very often. Text messages are also great when you need to send confirmation of a purchase or visit or send a package. Chat i.e. quick solution to simple problems No one likes to wait on the line in a call center.
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